Terms And Conditions

Data protection privacy notice

We are committed to protecting your personal information and ensuring we respect your privacy. This Privacy Notice explains how we will look after and use any personal information that we collect about you.

What is personal information?

Personal information means any information about you from which you can be identified. Examples of personal information include your name, home address, national insurance number, date of birth, telephone number and e-mail address but it also includes other pieces of information which can be used to identify you, either directly or indirectly, such as a cookie.

Who we are

Quad Code Markets Limited is the Controller of the personal information you provide to us. If you have any questions about this Privacy Notice or the information we hold about you, please contact our Data Protection Officer using the details set out below:

Full name of legal entity: Quad Code Markets Limited
Name or title of DPO or relevant contact: Christoph Flefel, Chief Compliance Officer
Email address: info@quadcodemarkets.com
Postal address: International House
24 Holborn Viaduct
London
EC1A 2NB
Contact telephone numbers: +44 0000 000 000
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would however appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

What types of information do we use?

We collect information in the course of providing our financial services to you. The information which we collect, use, store and transfer about you are:

- Employment details (job title, company name, address etc.);
- Payment information (bank account, credit card or other details);
- Information on trading or other financial activity;
- Contractual/contact information (i.e. our ‘history’ together – services provided or discussed);
- Instructions or requests (for example if you ask for investment advice or to carry out a trade);
- Financial information (financial position and history);
- Documentary data (things can include passport or driver’s licence or other forms of identification);
- Public records (or openly accessible data) such as the Electoral Register;
- Historical information i.e. previous names and addresses

Our products and services are not intended for children and we will not knowingly collect any data related to children. We do not collect any special categories of personal data. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic or biometric data. We collect information about criminal convictions or offences because it is required as part of our fitness and proprietary checking in accordance with the Senior Management and Certification Regime. It may also be required as part of our customer on-boarding processes in accordance with relevant applicable legal or regulatory obligations.

Consequences of not providing some types of information

We collect information in the course of providing our financial services to you. The information which we collect, use, store and transfer about you are:

- Employment details (job title, company name, address etc.);
- Payment information (bank account, credit card or other details);
- Information on trading or other financial activity;
- Contractual/contact information (i.e. our ‘history’ together – services provided or discussed);
- Instructions or requests (for example if you ask for investment advice or to carry out a trade);
- Financial information (financial position and history);
- Documentary data (things can include passport or driver’s licence or other forms of identification);
- Public records (or openly accessible data) such as the Electoral Register;
- Historical information i.e. previous names and addresses

Our products and services are not intended for children and we will not knowingly collect any data related to children. We do not collect any special categories of personal data. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic or biometric data. We collect information about criminal convictions or offences because it is required as part of our fitness and proprietary checking in accordance with the Senior Management and Certification Regime. It may also be required as part of our customer on-boarding processes in accordance with relevant applicable legal or regulatory obligations.